Our top priority is to capture the best possible images of your baby and ensure your complete satisfaction. We utilize state-of-the-art ultrasound technology for this purpose. However, there are certain factors beyond our control that can affect the outcome of your ultrasound, such as the placenta’s location, the amount of amniotic fluid around the baby, the clarity of the fluid, the baby’s position, and the overall fetal environment. If we’re unable to determine your baby’s gender or capture 3D/4D/HD/5D images during your initial appointment due to these reasons, we will offer you a rescheduled session within the next 14 days at no additional cost.